Privacy Policy for
the Mobile Application “QazETA”
Last Updated: July 23, 2025
This Privacy Policy applies solely to the functionality of the QazETA mobile application (hereinafter referred to as the “Application”) and does not replace official governmental information sources or portals. The Application is developed and operated by “Kazdream Special Systems” LLP (hereinafter referred to as the “Operator”), a private company registered in the Republic of Kazakhstan. It processes users’ personal data as part of providing digital information services aimed at supporting tourists and temporary visitors to the Republic of Kazakhstan, including services delivered through licensed and partner platforms.
Data processing is carried out in accordance with the legislation of the Republic of Kazakhstan and, where applicable, international data protection standards such as the EU General Data Protection Regulation (GDPR).
The Application is intended for users aged 16 and older.
By installing and using the Application, you confirm your acceptance of this Privacy Policy.
1. Definitions
- Personal Data — any information relating directly or indirectly to an identified or identifiable individual.
- Processing of Personal Data — any operation or set of operations performed with or without the use of automation, including collection, recording, systematization, storage, updating, modification, usage, transfer, anonymization, blocking, and deletion.
- User — an individual who uses the QazETA mobile application to access the provided digital services.
2. General Provisions
2.1. This Privacy Policy is based on the Law of the Republic of Kazakhstan dated May 21, 2013 No. 94-V “On Personal Data and Their Protection” and other applicable regulations. It governs the processing of information carried out by the Operator through the Application.
2.2. By providing their personal data via the Application, the User gives informed consent to their processing.
2.3. If the User disagrees with the terms of data processing outlined herein, they should refrain from using the Application.
2.4. This Policy applies only to information processed within the Application and does not cover actions of third-party services or websites accessible via links within the Application.
2.5. The Operator assumes that all information provided by the User is accurate and up-to-date. Responsibility for inaccurate information rests solely with the User.
3. Purpose of Data Processing
Personal data is collected and used strictly for the following purposes:
- Identifying the User while using the Application’s features;
- Verifying the User’s data to deliver digital and communication services, including services provided by licensed partners;
- Preparing and supporting user requests, including:
- Completing and submitting forms related to travel to Kazakhstan;
- Activating digital eSIM and other telecom services;
- Interacting with integrated services requiring identity verification;
- Providing feedback and notifications in emergency or technical cases.
4. Data Collected
The Application may be used without providing personal data. However, for certain services, Users may voluntarily provide:
- ID document details (number, validity, scan/photo);
- A photo compliant with document standards;
- Contact info (phone, email, residential address);
- Identity verification data (e.g., KYC requirements);
- Travel information (flight, dates, accommodation);
- Health-related information (if required for specific services);
- Prior travel history (where necessary).
With the User’s consent, the Application may request access to:
- Geolocation — for localized services and alerts;
- Camera — for photo capture during ID verification;
- Device files — for document uploads.
Automatically collected technical data includes:
- User interface activity;
- Usage timestamps;
- Device specifications (model, OS, browser);
- IP address, device IDs, crash and diagnostics logs.
All data is used solely to ensure proper operation of the Application and is not shared with third parties unless permitted by law or consented to by the User.
5. Data Sharing with Third Parties
Personal data is shared only as necessary for functionality and always with User consent.
Data may be shared with:
- Licensed telecom and digital service providers (e.g., for eSIM or payment transactions);
- Partner organizations providing legal or migration support (e.g., visa form assistance);
- Authorized government agencies in the Republic of Kazakhstan only when required by law;
- The Astana International Financial Centre and relevant jurisdictions solely for specific services (e.g., digital residency), and only upon user request.
No data is shared with private individuals, airports, or airlines except in limited, clearly defined cases (e.g., transmitting visa data to a carrier for boarding clearance).
If using the Application to purchase mobile or migration services, the following data may be transmitted: full name, date of birth, ID document, travel details, and other required information. No data is sent to government entities without the User's involvement and explicit consent.
6. Data Protection
- The Operator uses a combination of organizational and technical measures to safeguard personal data, in compliance with the laws of the Republic of Kazakhstan and international standards.
- Security includes protection against unauthorized access, data loss, alteration, blocking, copying, or other illegal activity.
- Data transmission uses secure, encrypted channels and authentication.
- Payment operations are processed by certified providers (PCI DSS-compliant); the Application does not store card details.
7. Data Retention Period
Data is retained:
- Only as long as necessary for the purposes of processing;
- In accordance with statutory retention periods in Kazakhstan;
- After expiration, data is deleted or anonymized.
8. User Rights
Users have the right to:
- Access their personal data;
- Correct inaccurate or outdated information (via resubmission);
- Withdraw consent (where applicable), noting that some services may become unavailable;
- Contact regulators to protect their data rights.
9. Policy Updates
The Operator may update this Privacy Policy at any time. All changes take effect upon publication in the Application.
Users are responsible for reviewing the most current version independently.
10. Contact Information
For any questions regarding the Application, personal data, services, or user rights, contact:
- Email: support@qazeta.kz
- Address: 2/1 Baurzhan Momyshuly Ave., 11th Floor, Astana, Republic of Kazakhstan
You will receive a response within 1 to 15 calendar days.
For matters involving official government decisions (e.g., visas, permits), we recommend contacting the relevant authorities such as the Ministry of Internal Affairs of Kazakhstan.
11. Application Submission Disclaimer
Once a request for services is submitted through the Application, modifications or deletions cannot be made; a new request must be submitted.
The final decision on government services (e.g., visa issuance) rests with the authorized agency. The Application bears no responsibility for government outcomes.
Disclaimer
The QazETA application is developed and operated by a private company — Kazdream Special Systems LLP, registered in the Republic of Kazakhstan. It is not an official product of any government body, is not published on behalf of the government, and does not represent any governmental authority.
All references to government institutions or services are provided solely for informational purposes or to reflect technical compatibility (e.g., integration with licensed APIs or public forms).
The app is not integrated into any restricted government infrastructure, does not use undocumented services, and does not perform automatic data transfers without the active participation of the user.
All actions within the app are voluntary, initiated solely by the user and based on their consent, in order to provide convenient access to digital or informational services.
Additional Information
The application utilizes open and authorized API interfaces, publicly available forms, and interacts with authorized providers in compliance with the security requirements and laws of the Republic of Kazakhstan. No interaction with governmental structures is conducted on behalf of the state or without the user’s explicit consent.
Privacy Policy for
the Mobile Application “QazETA”
Last Updated: July 23, 2025
QazETA
This Privacy Policy applies solely to the functionality of the QazETA mobile application (hereinafter referred to as the “Application”) and does not replace official governmental information sources or portals. The Application is developed and operated by “Kazdream Special Systems” LLP (hereinafter referred to as the “Operator”), a private company registered in the Republic of Kazakhstan. It processes users’ personal data as part of providing digital information services aimed at supporting tourists and temporary visitors to the Republic of Kazakhstan, including services delivered through licensed and partner platforms.
Data processing is carried out in accordance with the legislation of the Republic of Kazakhstan and, where applicable, international data protection standards such as the EU General Data Protection Regulation (GDPR).
The Application is intended for users aged 16 and older.
By installing and using the Application, you confirm your acceptance of this Privacy Policy.
1. Definitions
- Personal Data — any information relating directly or indirectly to an identified or identifiable individual.
- Processing of Personal Data — any operation or set of operations performed with or without the use of automation, including collection, recording, systematization, storage, updating, modification, usage, transfer, anonymization, blocking, and deletion.
- User — an individual who uses the QazETA mobile application to access the provided digital services.
2. General Provisions
2.1. This Privacy Policy is based on the Law of the Republic of Kazakhstan dated May 21, 2013 No. 94-V “On Personal Data and Their Protection” and other applicable regulations. It governs the processing of information carried out by the Operator through the Application.
2.2. By providing their personal data via the Application, the User gives informed consent to their processing.
2.3. If the User disagrees with the terms of data processing outlined herein, they should refrain from using the Application.
2.4. This Policy applies only to information processed within the Application and does not cover actions of third-party services or websites accessible via links within the Application.
2.5. The Operator assumes that all information provided by the User is accurate and up-to-date. Responsibility for inaccurate information rests solely with the User.
3. Purpose of Data Processing
Personal data is collected and used strictly for the following purposes:
- Identifying the User while using the Application’s features;
- Verifying the User’s data to deliver digital and communication services, including services provided by licensed partners;
- Preparing and supporting user requests, including:
- Completing and submitting forms related to travel to Kazakhstan;
- Activating digital eSIM and other telecom services;
- Interacting with integrated services requiring identity verification;
- Providing feedback and notifications in emergency or technical cases.
4. Data Collected
The Application may be used without providing personal data. However, for certain services, Users may voluntarily provide:
- ID document details (number, validity, scan/photo);
- A photo compliant with document standards;
- Contact info (phone, email, residential address);
- Identity verification data (e.g., KYC requirements);
- Travel information (flight, dates, accommodation);
- Health-related information (if required for specific services);
- Prior travel history (where necessary).
With the User’s consent, the Application may request access to:
- Geolocation — for localized services and alerts;
- Camera — for photo capture during ID verification;
- Device files — for document uploads.
Automatically collected technical data includes:
- User interface activity;
- Usage timestamps;
- Device specifications (model, OS, browser);
- IP address, device IDs, crash and diagnostics logs.
All data is used solely to ensure proper operation of the Application and is not shared with third parties unless permitted by law or consented to by the User.
5. Data Sharing with Third Parties
Personal data is shared only as necessary for functionality and always with User consent.
Data may be shared with:
- Licensed telecom and digital service providers (e.g., for eSIM or payment transactions);
- Partner organizations providing legal or migration support (e.g., visa form assistance);
- Authorized government agencies in the Republic of Kazakhstan only when required by law;
- The Astana International Financial Centre and relevant jurisdictions solely for specific services (e.g., digital residency), and only upon user request.
No data is shared with private individuals, airports, or airlines except in limited, clearly defined cases (e.g., transmitting visa data to a carrier for boarding clearance).
If using the Application to purchase mobile or migration services, the following data may be transmitted: full name, date of birth, ID document, travel details, and other required information. No data is sent to government entities without the User's involvement and explicit consent.
6. Data Protection
- The Operator uses a combination of organizational and technical measures to safeguard personal data, in compliance with the laws of the Republic of Kazakhstan and international standards.
- Security includes protection against unauthorized access, data loss, alteration, blocking, copying, or other illegal activity.
- Data transmission uses secure, encrypted channels and authentication.
- Payment operations are processed by certified providers (PCI DSS-compliant); the Application does not store card details.
7. Data Retention Period
Data is retained:
- Only as long as necessary for the purposes of processing;
- In accordance with statutory retention periods in Kazakhstan;
- After expiration, data is deleted or anonymized.
8. User Rights
Users have the right to:
- Access their personal data;
- Correct inaccurate or outdated information (via resubmission);
- Withdraw consent (where applicable), noting that some services may become unavailable;
- Contact regulators to protect their data rights.
9. Policy Updates
The Operator may update this Privacy Policy at any time. All changes take effect upon publication in the Application.
Users are responsible for reviewing the most current version independently.
10. Contact Information
For any questions regarding the Application, personal data, services, or user rights, contact:
- Email: support@qazeta.kz
- Address: 2/1 Baurzhan Momyshuly Ave., 11th Floor, Astana, Republic of Kazakhstan
You will receive a response within 1 to 15 calendar days.
For matters involving official government decisions (e.g., visas, permits), we recommend contacting the relevant authorities such as the Ministry of Internal Affairs of Kazakhstan.
11. Application Submission Disclaimer
Once a request for services is submitted through the Application, modifications or deletions cannot be made; a new request must be submitted.
The final decision on government services (e.g., visa issuance) rests with the authorized agency. The Application bears no responsibility for government outcomes.
Disclaimer
The QazETA application is developed and operated by a private company — Kazdream Special Systems LLP, registered in the Republic of Kazakhstan. It is not an official product of any government body, is not published on behalf of the government, and does not represent any governmental authority.
All references to government institutions or services are provided solely for informational purposes or to reflect technical compatibility (e.g., integration with licensed APIs or public forms).
The app is not integrated into any restricted government infrastructure, does not use undocumented services, and does not perform automatic data transfers without the active participation of the user.
All actions within the app are voluntary, initiated solely by the user and based on their consent, in order to provide convenient access to digital or informational services.
Additional Information
The application utilizes open and authorized API interfaces, publicly available forms, and interacts with authorized providers in compliance with the security requirements and laws of the Republic of Kazakhstan. No interaction with governmental structures is conducted on behalf of the state or without the user’s explicit consent.
Privacy Policy for
the Mobile Application “QazETA”
Last Updated: July 23, 2025
QazETA
This Privacy Policy applies solely to the functionality of the QazETA mobile application (hereinafter referred to as the “Application”) and does not replace official governmental information sources or portals. The Application is developed and operated by “Kazdream Special Systems” LLP (hereinafter referred to as the “Operator”), a private company registered in the Republic of Kazakhstan. It processes users’ personal data as part of providing digital information services aimed at supporting tourists and temporary visitors to the Republic of Kazakhstan, including services delivered through licensed and partner platforms.
Data processing is carried out in accordance with the legislation of the Republic of Kazakhstan and, where applicable, international data protection standards such as the EU General Data Protection Regulation (GDPR).
The Application is intended for users aged 16 and older.
By installing and using the Application, you confirm your acceptance of this Privacy Policy.
1. Definitions
- Personal Data — any information relating directly or indirectly to an identified or identifiable individual.
- Processing of Personal Data — any operation or set of operations performed with or without the use of automation, including collection, recording, systematization, storage, updating, modification, usage, transfer, anonymization, blocking, and deletion.
- User — an individual who uses the QazETA mobile application to access the provided digital services.
2. General Provisions
2.1. This Privacy Policy is based on the Law of the Republic of Kazakhstan dated May 21, 2013 No. 94-V “On Personal Data and Their Protection” and other applicable regulations. It governs the processing of information carried out by the Operator through the Application.
2.2. By providing their personal data via the Application, the User gives informed consent to their processing.
2.3. If the User disagrees with the terms of data processing outlined herein, they should refrain from using the Application.
2.4. This Policy applies only to information processed within the Application and does not cover actions of third-party services or websites accessible via links within the Application.
2.5. The Operator assumes that all information provided by the User is accurate and up-to-date. Responsibility for inaccurate information rests solely with the User.
3. Purpose of Data Processing
Personal data is collected and used strictly for the following purposes:
- Identifying the User while using the Application’s features;
- Verifying the User’s data to deliver digital and communication services, including services provided by licensed partners;
- Preparing and supporting user requests, including:
- Completing and submitting forms related to travel to Kazakhstan;
- Activating digital eSIM and other telecom services;
- Interacting with integrated services requiring identity verification;
- Providing feedback and notifications in emergency or technical cases.
4. Data Collected
The Application may be used without providing personal data. However, for certain services, Users may voluntarily provide:
- ID document details (number, validity, scan/photo);
- A photo compliant with document standards;
- Contact info (phone, email, residential address);
- Identity verification data (e.g., KYC requirements);
- Travel information (flight, dates, accommodation);
- Health-related information (if required for specific services);
- Prior travel history (where necessary).
With the User’s consent, the Application may request access to:
- Geolocation — for localized services and alerts;
- Camera — for photo capture during ID verification;
- Device files — for document uploads.
Automatically collected technical data includes:
- User interface activity;
- Usage timestamps;
- Device specifications (model, OS, browser);
- IP address, device IDs, crash and diagnostics logs.
All data is used solely to ensure proper operation of the Application and is not shared with third parties unless permitted by law or consented to by the User.
5. Data Sharing with Third Parties
Personal data is shared only as necessary for functionality and always with User consent.
Data may be shared with:
- Licensed telecom and digital service providers (e.g., for eSIM or payment transactions);
- Partner organizations providing legal or migration support (e.g., visa form assistance);
- Authorized government agencies in the Republic of Kazakhstan only when required by law;
- The Astana International Financial Centre and relevant jurisdictions solely for specific services (e.g., digital residency), and only upon user request.
No data is shared with private individuals, airports, or airlines except in limited, clearly defined cases (e.g., transmitting visa data to a carrier for boarding clearance).
If using the Application to purchase mobile or migration services, the following data may be transmitted: full name, date of birth, ID document, travel details, and other required information. No data is sent to government entities without the User's involvement and explicit consent.
6. Data Protection
- The Operator uses a combination of organizational and technical measures to safeguard personal data, in compliance with the laws of the Republic of Kazakhstan and international standards.
- Security includes protection against unauthorized access, data loss, alteration, blocking, copying, or other illegal activity.
- Data transmission uses secure, encrypted channels and authentication.
- Payment operations are processed by certified providers (PCI DSS-compliant); the Application does not store card details.
7. Data Retention Period
Data is retained:
- Only as long as necessary for the purposes of processing;
- In accordance with statutory retention periods in Kazakhstan;
- After expiration, data is deleted or anonymized.
8. User Rights
Users have the right to:
- Access their personal data;
- Correct inaccurate or outdated information (via resubmission);
- Withdraw consent (where applicable), noting that some services may become unavailable;
- Contact regulators to protect their data rights.
9. Policy Updates
The Operator may update this Privacy Policy at any time. All changes take effect upon publication in the Application.
Users are responsible for reviewing the most current version independently.
10. Contact Information
For any questions regarding the Application, personal data, services, or user rights, contact:
- Email: support@qazeta.kz
- Address: 2/1 Baurzhan Momyshuly Ave., 11th Floor, Astana, Republic of Kazakhstan
You will receive a response within 1 to 15 calendar days.
For matters involving official government decisions (e.g., visas, permits), we recommend contacting the relevant authorities such as the Ministry of Internal Affairs of Kazakhstan.
11. Application Submission Disclaimer
Once a request for services is submitted through the Application, modifications or deletions cannot be made; a new request must be submitted.
The final decision on government services (e.g., visa issuance) rests with the authorized agency. The Application bears no responsibility for government outcomes.
Disclaimer
The QazETA application is developed and operated by a private company — Kazdream Special Systems LLP, registered in the Republic of Kazakhstan. It is not an official product of any government body, is not published on behalf of the government, and does not represent any governmental authority.
All references to government institutions or services are provided solely for informational purposes or to reflect technical compatibility (e.g., integration with licensed APIs or public forms).
The app is not integrated into any restricted government infrastructure, does not use undocumented services, and does not perform automatic data transfers without the active participation of the user.
All actions within the app are voluntary, initiated solely by the user and based on their consent, in order to provide convenient access to digital or informational services.
Additional Information
The application utilizes open and authorized API interfaces, publicly available forms, and interacts with authorized providers in compliance with the security requirements and laws of the Republic of Kazakhstan. No interaction with governmental structures is conducted on behalf of the state or without the user’s explicit consent.